Privacy Notice

Effective Date: 13/05/2026
Company:Engineering Documentation Ltd. (“ENGDOC”)

1. Introduction

At Engineering Documentation Ltd. (“ENGDOC”, “we”, “us”, “our”), we are committed to protecting your privacy and ensuring your personal data is handled lawfully, transparently, and securely.

This privacy notice explains how ENGDOC collects, uses, stores and protects your personal data when you:

• Use our services (e.g., BIM coordination, CAD services, Revit modelling, point cloud surveys, training)
  
• Visit our website or digital platforms
  
• Contact us for project enquiries or commercial discussions
  
• Subscribe to communications or interact with us in a business context
  

We are established in Ireland and operate in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Acts 1988–2018.

2. Controller Contact Information

Engineering Documentation Ltd. (ENGDOC)
Sligo Head Office
1st Floor, Westward Town Centre,
Bridge Street,
Sligo, Ireland

Leinster Office
Unit 7, Block 3, City North Business Campus,
Stamullen, Co. Meath, Ireland

Email:info@engdoc.ie

If you have questions about this notice or how we manage personal data, you may contact us at the details above.

3. What Data We Collect

We collect different categories of personal data depending on how you interact with us.

a. Identity & Contact Data

• First and last name
  
• Email address
  
• Phone number
  
• Company name and role
  

b. Technical & Usage Data

• IP address, device identifiers, browser type
  
• Website interaction and session data
  
• Cookie data and analytics information
  

c. Commercial & Project Data

• Project details submitted through enquiry forms
  
• Drawings, models or files uploaded for quotation or collaboration
  
• Communications and support requests
  

d. Training Data

• Course registrations
  
• Attendance records
  
• Certification progression
  

e. Marketing & Communications Preferences

• Email subscriptions
  
• Opt-in preferences and withdrawal logs
  
  
  

4. How We Collect Your Data

We collect data through:

• Direct interactions (enquiries, emails, training bookings, phone calls)
  
• Our website (contact forms, analytics tools, cookies)
  
• Project activities (file uploads, survey data, service delivery)
  
• Third-party platforms (software used for training management, invoicing, or communication)
  
• Public sources (e.g., LinkedIn, company websites)
  

5. Legal Bases for Processing

ENGDOC processes personal data under the following GDPR lawful bases:

Where consent is used, you may withdraw it at any time.

6. How We Use Personal Data

ENGDOC uses personal data to:

• Register and manage project enquiries
  
• Deliver BIM modelling, CAD drafting, scanning, training and related services
  
• Communicate project updates, timelines and service information
  
• Improve the performance of our website
  
• Maintain internal records, quality control and compliance
  
• Respond to support queries
  
• Send marketing communications where permitted
  

We do notsell personal data or use it for automated decision-making.

7. International Data Transfers

Some of our service providers (e.g., cloud storage, analytics tools) may be located outside the EEA. Where transfers occur, ENGDOC ensures appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs)
  
• Adequacy decisions
  
• Vendor privacy frameworks
  

You may request more information by contacting info@engdoc.ie.

8. Data Retention

We keep personal data only as long as necessary to:

• Deliver services and manage projects
  
• Meet legal, tax or audit obligations
  
• Support warranty, safety or compliance requirements
  

Project enquiry data is generally retained for 24 months, after which it may be anonymised or deleted if no longer required.

9. Data Security

ENGDOC uses robust technical and organisational security measures, including:

• Encrypted data transmission
  
• Access controls and authentication
  
• Secure systems and trusted service providers
  
• Staff confidentiality obligations
  

We limit access to personal data to authorised personnel only.

10. Your Rights Under GDPR

You have the following rights:

• Access – request a copy of the personal data we hold
  
• Rectification – correct inaccurate or incomplete data
  
• Erasure – request deletion (“right to be forgotten”)
  
• Restriction – limit processing of your data
  
• Objection – particularly to direct marketing
  
• Data Portability – request transfer to another provider
  
• Withdraw Consent – where processing relies on consent
  

Contact info@engdoc.ieto exercise your rights.
You may also lodge a complaint with the Data Protection Commission:www.dataprotection.ie

11. Cookies and Tracking

ENGDOC uses cookies to:

• Enable website functionality
  
• Analyse site traffic
  
• Store preference settings
  
• Improve user experience
  

You can manage cookie settings via our Cookie Control banner.

12. Third-Party Links

Our website may contain links to third-party websites or resources.
ENGDOC is not responsible for their privacy practices. Please review their policies before using their services.

13. Policy Updates

ENGDOC may update this Privacy Notice periodically.
Material changes will be communicated via website updates or email notifications.

You can always find the latest version here:
https://www.engdoc.ie/privacy

Questions?

We welcome all enquiries at: info@engdoc.ie